Scope
This Privacy Policy explains how TryEntitle, a workflow redesign and automation firm operating the website at https://tryentitle.com (“TryEntitle,” “we,” “us,” or “our”), collects, uses, and shares personal information when you visit our website, book a workflow review, or become a client.
It applies to website visitors, prospects, and clients. TryEntitle is the data controller for the personal information described in this policy unless otherwise stated in a client engagement or Data Processing Agreement.
What we collect
We collect only the following categories of information:
- Contact and booking data — when you book a workflow review through Calendly, we receive the name, email address, and any other details you choose to submit in that booking form (including optional notes or cost-calculator context passed into the booking).
- Email correspondence — if you email hello@tryentitle.com, privacy@tryentitle.com, or security@tryentitle.com, we process the content of that correspondence and associated metadata needed to reply.
- Technical logs — our website host (Vercel) may automatically process standard request logs such as IP address, user agent, and timestamps as part of operating and securing the site.
We do not currently run a marketing newsletter signup on this site, and we do not currently load third-party analytics cookies (such as Google Analytics). If that changes, we will update this policy before introducing those tools.
We do not intentionally collect special-category personal data through this marketing website. Client engagements that involve regulated document workflows are governed by the engagement agreement and, where applicable, our Data Processing Agreement.
How we use information
We use personal information to:
- respond to enquiries and schedule workflow reviews;
- prepare for and deliver client engagements you request;
- operate, secure, and improve the website;
- comply with legal obligations; and
- establish, exercise, or defend legal claims.
We do not sell personal information.
Lawful basis
Where UK GDPR / EU GDPR applies, we process personal information on these bases:
- Booking and enquiry data — steps taken at your request prior to entering a contract (Article 6(1)(b)), and our legitimate interest in responding to prospective clients (Article 6(1)(f));
- Client engagement data — performance of a contract and related legitimate interests in delivering the services;
- Security and hosting logs — legitimate interests in keeping the site secure and available;
- Legal compliance — where processing is necessary to comply with a legal obligation (Article 6(1)©).
Where other data protection laws apply (including applicable US state privacy laws), we process personal information for the purposes disclosed above and as otherwise required by those laws.
Retention
- Scheduler / enquiry data — retained for 24 months after your last interaction with us, then deleted or anonymized, unless a longer period is required for an active engagement, dispute, or legal obligation.
- Email correspondence — retained for as long as needed to complete the conversation and for up to 24 months afterward, subject to the same exceptions.
- Hosting logs — retained according to Vercel’s standard log retention for the hosting environment, typically no longer than needed for security and operations.
At the end of each retention period, we delete or irreversibly anonymize the data from systems we control.
Third-party processors
The following third parties process personal information on our behalf in connection with this website and early sales process:
| Processor | Role | Location |
|---|---|---|
| Calendly | Scheduling and booking forms | United States (with appropriate transfer safeguards) |
| Vercel | Website hosting and content delivery | United States / global edge network |
Each processor is used only for the purposes described above. This list is kept consistent with the Security page and Annex 2 of the Data Processing Agreement. Client engagements may involve additional subprocessors, which will be disclosed in that engagement’s DPA annex.
International transfers
If personal information is transferred outside the UK or EEA (for example, to Calendly or Vercel in the United States), we rely on appropriate safeguards such as Standard Contractual Clauses / the UK International Data Transfer Addendum, or another lawful transfer mechanism recognized under applicable law.
Your rights
Subject to applicable law, you may have the right to:
- access your personal information;
- correct inaccurate information;
- request deletion;
- restrict or object to certain processing;
- receive a portable copy of information you provided; and
- lodge a complaint with a supervisory authority (in the UK, the Information Commissioner’s Office).
To exercise these rights, email privacy@tryentitle.com. We will respond within 30 days, or sooner if required by applicable law.
Children
This site is directed to businesses and professionals. We do not knowingly collect personal information from children under 16.
Changes
We may update this Privacy Policy from time to time. Material changes will be reflected in the “Last updated” date at the top of this page.
Contact
Privacy questions and data-subject requests: privacy@tryentitle.com
General enquiries: hello@tryentitle.com